A mystery shopper is a person who checks the quality of staff work and helps improve the level of service.
Mystery shopping is an important job and is best suited for people who strive for a high level of customer service.
We will tell you all the details so that you can find out what tasks are set for mystery shoppers and how you can get a job online.
Stages of the mystery shopper’s work:
1. The work begins with you going to the mystery shopping website. You choose a task that suits you (for example, the store is located near you). You confirm that you will participate in it.
2. Next, you are given instructions that describe everything you need to do, for example: take a picture of the store, make an audio recording, consult about the product, ask certain questions, make a purchase, and take promotional materials from the place of visit.
3. After successfully completing the task and filling out the report on the website, you receive payment.
The most common locations to visit include restaurants, banks, appliance stores, supermarkets, gas stations, service stations, pharmacies, beauty salons, and jewelry stores. Some tasks also require only making a phone call.
There are the following vacancies on mystery shopping websites:
- mystery shopper – making a visit as a regular shopper;
- secret applicant – passing an interview or internship for a certain position;
- secret caller – assessment of the quality of telephone consultations;
- interviewer – conducting a sociological survey.
Requirements for working as a mystery shopper:
- age from 18 to 65 years;
- having a voice recorder and camera, or a mobile phone with these functions.
- compliance with professional standards specified in the instructions.
Benefits of working as a mystery shopper:
- flexible work schedule;
- the ability to choose a task;
- completing the task at a convenient time;
- quick payment of the reward after sending the report;
As you can see, working as a mystery shopper can be interesting and profitable, so register on the websites of companies that attract mystery shoppers, read all the instructions, and improve the quality of service.
Companies that recruit mystery shoppers:
4service.company – the largest marketing research company. Register and join a large team of mystery shoppers.
mtp-global.com – specialized provider of the “Mystery Shopper” service.
You can also find vacancies on job search sites and on the websites of companies that independently assess the quality of staff work.
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